麻豆AV

麻豆AV has worked with this client for a year offering Procore Managed Services. Originally, the primary focus was to maintain consistency across their multiple instances of Procore (15 and counting!), create SOPs, configure and test workflows, conduct trainings, and increase adoption of Procore across their multiple sites worldwide. As part of this effort, they asked us to come on-site to host a training as part of the Procore implementation at a large project in Saudi Arabia.

In-person training was especially important for this project due to the demanding work schedules of the people working on this site 鈥� working 10-hour days, 6 days a week. In this environment, they don鈥檛 have time to participate in online training, much less retain the information. The drastically different time zones are also a factor when the online training is based in the United States. For these reasons, the client recognized that in-person training would be much more effective than a virtual option.

The 麻豆AV team hosted a four-course training consisting of 鈥淚ntro to Procore鈥�, 鈥淩FI Immersive Workshop鈥�, 鈥淐onstruction Tools Training鈥� (correspondence, photos, meetings, submittals, documents, etc.), and 鈥淧rocore Mobile App Training鈥� held over 3 weeks consisting of over 40 total sessions!

麻豆AV trained 130 users with representation from over 40 countries in just 3 weeks of being on-site. Following the extensive in-person training, the teams saw the value of Procore and the necessity to begin using it as soon as possible. 麻豆AV received feedback that the training was 鈥渆ngaging and easy to follow鈥� and will 鈥渋mprove project collaboration鈥�.

麻豆AV helped configure project settings and configurations before handing the project off to the team to start creating items and inputting data. The project team continues to push Procore adoption forward, having already shared over 800 project records in the Documents tool, added nearly 200 progress photos in the Photos tool, and recorded all weekly meeting minutes in the Meetings tool each day in the last month since 麻豆AV鈥檚 departure.

麻豆AV continues to support the site remotely and meets for weekly check-in calls while they navigate the new system and their new processes. The team is finding Procore to be useful for collaborating with their teams internally, and they eagerly await the next phase of implementation, when their subcontractors will be invited to Procore and be required to collaborate via Procore as well.